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Tap and Give App Support
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Hardware Support
Let us help you on how to select, buy and setup your equipment.
Frequently Asked Questions
We've compiled a list of answers to common questions.
https://squareup.com/compatibilityTap and Give runs in Android and needs Square POS App also running. Square POS requires Android OS 5.1 or higher, it also requires certain brands of phones and 1.0 MB Ram or more. For a list of Android device refer to https://squareup.com/compatibility and make sure it is compatible with “Square for contactless and chip”
Purchases are made from the Tap And Give application by select Account. You will be redirected to Google Play where you can add the in app purchases. You can cancel your monthly subscription anytime.
Square requires that you must not left unattended as customers might require support.
1) The terminal cannot be physically accessed by buyers outside the seller’s normal business hours.
2) the terminal is in the line of sight of the seller or one of the seller’s workers.
3) The onsite seller and workers are trained to use the payment solution and are available to assist and support customers with completing transactions.
Current version does not support sending receipt via email or SMS. The system is intended for small denominations that require no printed receipt.
- Square refers to the new payment library available in USA, Canada and UK, provides better user interface and does not require Square POS application installed. We recommend this option.
- Square legacy requires to have Square POS app in the device and uses the old Square payment library which will soon be discontinued.
If your Square reader was working and suddenly stops forcing you to re-initialize, make sure Android battery optimization is disabled for TapAndGive and for Bluetooth. Android tries to save battery by disabling apps that consume too much power, check this Youtube video for details.
To install TapAndGive in Amazon Fire Tablet (Tested in 7″ generation 12)
- Go to Android Security & Privacy
- Select App from Unknown sources and enable it
- Open this website using tablet browser and press the button below “Download TapAndGive APK “
- Go to download folder, tap apk file and install.
- Make sure to disable battery optimization for TapAndGive (check this Youtube video for details)